totalCom
Web Design
Web Development
Project Management
Bringing a relationship-first IT business into the digital world
For more than 30 years, totalCom has helped businesses keep their technology secure, reliable and running smoothly. But what really sets them apart isn't the technology – it's the people.
Their reputation has been built on genuine relationships, straightforward advice, and a team that knows their clients by name. The challenge was creating a website that reflected those values while presenting a modern, professional business ready for the next stage of growth.
Rather than overcomplicating the experience, we focused on clarity. Every page was designed to communicate trust, simplify complex IT services, and reinforce the personal approach that has made totalCom a long-term partner for businesses across the Bay of Plenty.
Their reputation has been built on genuine relationships, straightforward advice, and a team that knows their clients by name. The challenge was creating a website that reflected those values while presenting a modern, professional business ready for the next stage of growth.
Rather than overcomplicating the experience, we focused on clarity. Every page was designed to communicate trust, simplify complex IT services, and reinforce the personal approach that has made totalCom a long-term partner for businesses across the Bay of Plenty.
Technology changes. Relationships shouldn't
One of the biggest opportunities was moving away from the traditional "IT company" look and feel. Instead of leading with technical jargon and specifications, we repositioned the website around the experience clients actually receive.
Clear messaging, approachable language, and human photography helped reinforce that totalCom isn't simply an IT provider, they're an extension of their clients' businesses.
The result is a website that feels as approachable as the people behind it while giving prospective clients confidence in the depth of experience supporting every solution.
Clear messaging, approachable language, and human photography helped reinforce that totalCom isn't simply an IT provider, they're an extension of their clients' businesses.
The result is a website that feels as approachable as the people behind it while giving prospective clients confidence in the depth of experience supporting every solution.
Our approach is simple: understand what makes a business different, then create digital
